During the recent JB Warranties Sales Kick-Off Meeting, we spoke about our plans for 2022. However, that’s not all we did. The team took time to recognize the hard work and commitment to excellence shown by employees over the past year. I’d like to take a moment to tell you a little more about these JB Warranties’ stars!

Welcome back to Toolbox Unlocked: Everything Contractors Need to Know in 2022! Over the past three installments of this series, we’ve covered a haul of business solutions every HVAC and plumbing contractor should add to their operational toolbox, from communication and marketing software to human capital management solutions.

Welcome back to Toolbox Unlocked: Everything Contractors Need to Know in 2022! In previous installments of this series, we discussed Financing and Accounting Tools and Human Capital Management Tools every contractor should have in their service-based toolbox. As we continue to focus on the tools (beyond pipe cutters and wrenches!) that can benefit your operations, it’s time to direct our focus to the communications and marketing efforts of your HVAC or plumbing business. 

Nick joined the team at JB Warranties in late 2014 as a Territory Manager, focused on growing the California market. While working out of our Texas offices in 2015, Nick was identified as the perfect person to lead our budding National Accounts team and develop our strategic partnerships with equipment manufacturers.

Welcome back to Toolbox Unlocked: Everything Contractors Need to Know in 2022! Beyond hand tools and hardware, HVAC and plumbing business operators must diversify their toolboxes with non-physical resources, like industry software and services. Last week, we discussed valuable finance and accounting tools every contractor should consider adding to their resource collection.

A diverse toolbox packed with reliable tools is invaluable for HVAC and plumbing businesses. Without the right tools, contractors can’t quickly deliver customer service, causing client frustrations that may ultimately limit company profits. But there are more tools you need beyond pipe cutters or wire strippers to run your business.

It’s no secret that cybercrime has been on the rise over the past decade. Fueled by a digital shift that’s only ramped up since the start of the COVID-19 pandemic, cybersecurity experts anticipate the cost of damages induced by cybercrime will double from $3 billion in 2015 to $6 billion by the end of 2021. Moreover, as employers deploy more remote work and cloud-based solutions, cybercriminals access more opportunities to wreak havoc on unsuspecting businesses.

With the current state of the job market, it’s been quite a challenge for HVAC and plumbing businesses operators to attract and retain quality employees. It’s been equally challenging to maintain ongoing customer demand without a strong team of employees, causing friction in the quality of services. 

Professionals in the HVAC industry know the installation and purchase costs that accompany a residential or commercial HVAC system—as well as the potential future costs customers may incur down the line in the event of repair or replacement.  When your customers decide to take on this investment, they want to feel secure in their purchase and protected against future troubles. 

Whitney Ryan joined JB Warranties in December of 2017. She is a valued member of our Claims Department that brings her enthusiasm and eagerness to work each and every day.