19 Jan 2022

Trade Talk | Dustin Gregoire on HVAC Trends, Selling, and Geothermal

On this episode of Trade Talk, Dustin Gregoire, a National Sales Manager from Bosch, joins us to share some of his insights on several topics. He's been in the HVAC industry for a while, so he knows a thing or two about a lot of different areas.

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13 Jan 2022

JB Warranties Honors Employees for Their Commitment to Excellence

During the recent JB Warranties Sales Kick-Off Meeting, we spoke about our plans for 2022. However, that’s not all we did. The team took time to recognize the hard work and commitment to excellence shown by employees over the past year. I’d like to take a moment to tell you a little more about these JB Warranties’ stars!

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05 Jan 2022

Toolbox Series Part 4: Field Service Management

Welcome back to Toolbox Unlocked: Everything Contractors Need to Know in 2022! Over the past three installments of this series, we’ve covered a haul of business solutions every HVAC and plumbing contractor should add to their operational toolbox, from communication and marketing software to human capital management solutions.

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21 Dec 2021

Toolbox Series Part 3: Communications & Marketing

Welcome back to Toolbox Unlocked: Everything Contractors Need to Know in 2022! In previous installments of this series, we discussed Financing and Accounting Tools and Human Capital Management Tools every contractor should have in their service-based toolbox. As we continue to focus on the tools (beyond pipe cutters and wrenches!) that can benefit your operations, it’s time to direct our focus to the communications and marketing efforts of your HVAC or plumbing business. 

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15 Dec 2021

Employee Spotlight - Nick Ahrens

Nick joined the team at JB Warranties in late 2014 as a Territory Manager, focused on growing the California market. While working out of our Texas offices in 2015, Nick was identified as the perfect person to lead our budding National Accounts team and develop our strategic partnerships with equipment manufacturers.

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07 Dec 2021

​​Toolbox Series Part 2: Human Capital Management

Welcome back to Toolbox Unlocked: Everything Contractors Need to Know in 2022! Beyond hand tools and hardware, HVAC and plumbing business operators must diversify their toolboxes with non-physical resources, like industry software and services. Last week, we discussed valuable finance and accounting tools every contractor should consider adding to their resource collection.

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29 Nov 2021

Toolbox Series Part 1: Financing & Accounting

A diverse toolbox packed with reliable tools is invaluable for HVAC and plumbing businesses. Without the right tools, contractors can’t quickly deliver customer service, causing client frustrations that may ultimately limit company profits. But there are more tools you need beyond pipe cutters or wire strippers to run your business.

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16 Nov 2021

Cybersecurity Concerns for HVAC & Plumbing Industries: Top 6 Issues

It’s no secret that cybercrime has been on the rise over the past decade. Fueled by a digital shift that’s only ramped up since the start of the COVID-19 pandemic, cybersecurity experts anticipate the cost of damages induced by cybercrime will double from $3 billion in 2015 to $6 billion by the end of 2021. Moreover, as employers deploy more remote work and cloud-based solutions, cybercriminals access more opportunities to wreak havoc on unsuspecting businesses.

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08 Nov 2021

Attract & Retain Great Employees for HVAC & Plumbing Companies

With the current state of the job market, it’s been quite a challenge for HVAC and plumbing businesses operators to attract and retain quality employees. It’s been equally challenging to maintain ongoing customer demand without a strong team of employees, causing friction in the quality of services. 

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20 Oct 2021

6 Tips for Selling HVAC Extended Warranties

Professionals in the HVAC industry know the installation and purchase costs that accompany a residential or commercial HVAC system—as well as the potential future costs customers may incur down the line in the event of repair or replacement.  When your customers decide to take on this investment, they want to feel secure in their purchase and protected against future troubles. 

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