12 Dec 2019

2020 HVAC Trends Contractors Need to Watch

Contractors, are you ready to tackle these 2020 HVAC trends? We’ve rounded up our list of trends to watch. Let’s take a look.

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05 Dec 2019

Plumbers & HVAC Contractors: Create Customer Experiences

Have you read the recent article on achrnews.com covering different aspects of the EGIA 2019 event? A section about Drew Cameron's breakout session and his point about customer experiences grabbed my attention.

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25 Nov 2019

What We’re Thankful for This Year at JB Warranties

Can you believe it? Thanksgiving is merely days away. Some of you are probably traveling, while others are preparing to welcome friends and family into your homes. It’s a wonderful time for people to come together and enjoy one another’s company while reflecting upon the truly important things in life.

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20 Nov 2019

What Is the Cost to Acquire a New Residential HVAC Customer?

If you’ve been working in the HVAC industry for a while, you’ve probably heard that the cost to acquire a new residential customer is between $200 to $300. Where did that new customer acquisition cost come from? Contractors need to work with real numbers to plan for their business, not just something your buddy’s dad’s cousin mentioned to your sister’s husband.

To help business owners understand the actual cost to acquire a new customer, we commissioned a study to uncover the real costs that HVAC contractors face when attracting new residential business. In this post, we’ll share what we learned.

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11 Nov 2019

Hiring Veterans in the HVAC and Plumbing Industries

Each year on Veterans Day, many Americans and businesses take time to honor those who have served in the military. This day in November is a special way to commemorate our fellow citizens’ who felt the call to serve. But did you know that there are ways to both support veterans and help your business year-round? Hiring veterans in the HVAC and plumbing industries is a win-win for both employers and employees with military backgrounds.

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04 Nov 2019

3 Benefits of Offering Extended HVAC Warranties

If you’re an HVAC contractor that isn’t offering extended HVAC warranties, what’s holding you back? Sure, original equipment manufacturer (OEM) warranties are lengthy, but those warranties cover parts only -- not parts and labor. Chances are, your existing customers will appreciate the peace of mind that an extended warranty brings, and you will love the long-term relationships that extended service agreements offer.

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