The first week of October, we had our annual sales meetings. We bring everyone to our headquarters in Texas each year and get together to learn, connect, and grow as a sales team. And every year, it seems to get better and better.

On this episode of Trade Talk, Tommy Cue talks with Allison Skidd the Sr. Manager of Global Regulatory Affairs with Rheem about the upcoming 2023 HVAC regulations. Allison is considered an expert on the regulations and shares her insight on what HVAC contractors can expect.

Welcome back, HVAC and plumbing professionals! Another month in the books means another JB Warranties’ Monthly Round-Up in the works. If you’re new to the JB Warranties blog, our round-ups are a periodic discussion of the industry’s trending topics and conversations. It’s our hope that these details empower HVAC and plumbing professionals to enhance their operations over time.

Did you hear the news? JB Warranties and Sera announced their strategic partnership.

Beyond extended warranty agreements, HVAC and plumbing service agreements are two valuable methods to boost consumer loyalty and enable ongoing business growth. Following an initial plumbing or HVAC system installation, service agreements can secure continuous service to customers and provide such customers with peak system performance for years to come.

Mike Gianpetro joined the JBW team during the sales team expansion of 2018. A native of Chicagoland, Mike made his way east to the Carolina’s in the early 2000’s and has been there ever since. Mike currently serves as the Territory Manager for both North and South Carolina. Over the last four years, he has grown the customer base exponentially, leading all Territory Managers in growth this year across the country.

Hey there, HVAC and plumbing industry professionals! We're back again with another JB Warranties’ Monthly Round-Up, where we discuss the relevant trade topics and industry conversations that occurred over the past month. We hope that these round-ups equip you and your team with the knowledge necessary to remain current in your trade business. 

Undoubtedly, the COVID-19 pandemic has permanently altered service operations for trade professionals across the industry. From enhanced customer safety expectations to newfound supply chain delays, ongoing implications of the pandemic have necessitated that industry operators discover new avenues for obtaining business and maintaining customer satisfaction.

From ongoing labor shortages to COVID-induced supply chain disruptions and delays, there are numerous reasons why employee burnout has become a worldwide concern across countless industries — especially HVAC and plumbing. With many technicians stretched across increasingly overwhelming amounts of service calls and projects, it's sadly unsurprising that your team has also begun to suffer from burnout.

Risan Bagja started as a freelance software developer with JB Warranties in 2013, when he completed his Bachelor in Telecommunications Engineering.