Mike Gianpetro joined the JBW team during the sales team expansion of 2018. A native of Chicagoland, Mike made his way east to the Carolina’s in the early 2000’s and has been there ever since. Mike currently serves as the Territory Manager for both North and South Carolina. Over the last four years, he has grown the customer base exponentially, leading all Territory Managers in growth this year across the country.

Hey there, HVAC and plumbing industry professionals! We're back again with another JB Warranties’ Monthly Round-Up, where we discuss the relevant trade topics and industry conversations that occurred over the past month. We hope that these round-ups equip you and your team with the knowledge necessary to remain current in your trade business. 

Undoubtedly, the COVID-19 pandemic has permanently altered service operations for trade professionals across the industry. From enhanced customer safety expectations to newfound supply chain delays, ongoing implications of the pandemic have necessitated that industry operators discover new avenues for obtaining business and maintaining customer satisfaction.

From ongoing labor shortages to COVID-induced supply chain disruptions and delays, there are numerous reasons why employee burnout has become a worldwide concern across countless industries — especially HVAC and plumbing. With many technicians stretched across increasingly overwhelming amounts of service calls and projects, it's sadly unsurprising that your team has also begun to suffer from burnout.

Risan Bagja started as a freelance software developer with JB Warranties in 2013, when he completed his Bachelor in Telecommunications Engineering.

Welcome back, HVAC and plumbing industry professionals! We're back with another round of JB Warranties' Monthly Round-Up, a recurring post for us to discuss the most recent and relevant topics in the HVAC and plumbing industry. We hope these various news topics and trade conversations keep you better informed and equipped to tackle industry challenges.

Do recent hot temperatures have you cranking up the AC in the work van? You're not alone. According to the National Oceanic and Atmospheric Administration (NOAA), the Summer 2022 Outlook features above-average temperatures and below-average rainfall. With scorching summer weather threatening areas like Colorado, Utah, and most of New England, HVAC and plumbing operators are now questioning how to protect their technicians from the heat. 

Problems with the supply chain aren't just a nuisance. For HVAC and plumbing contractors, these issues can cause delays in customer service, negative business reviews, and ultimately, lost profit. With ongoing supply chain delays only furthering these issues, HVAC and plumbing contractors must secure strong relationships with high-quality suppliers for optimal operations. 

Hi there, HVAC and plumbing industry professionals! Welcome back to JB Warranty’s Monthly Round-Up, where we look at relevant topics and conversations happening right now across trade industries. As a professional, it’s essential to keep up with current industry innovations and regulatory changes to help understand how they can benefit or impact your operations.

On this episode of Trade Talk, Brian Bohannan talks with Kevin Thornton about the new JB Warranties Marketplace. The Marketplace offers dealers and other types of businesses (even doggy daycares) the opportunity to work on their own businesses to help them thrive and accomplish business goals with vetted businesses.