If recent events have taught those in the service industry anything, it’s that times are changing. While the traditional face-to-face relationships you’ve built with your customers are irreplaceable, there’s no longer an excuse to shy away from the benefits of digital. Not only is your target market living and breathing on smartphones and social media, but remote working capabilities and streamlined customer service are required to outshine your competitors.

Effective management of both your time and your finances is critical to running a successful HVAC-R or plumbing business. But when you’re operating on an already-tight schedule, it can be difficult to track your daily flow of money or plan for future growth. Fortunately, time-consuming tasks like payroll management, billing and invoicing, and estimating new projects can be automated for optimal time management. 

Traditionally, the thought of team training would be enough to make even the most seasoned HVAC professional yawn. But what if we told you there was a better way to work through the course catalog that didn't involve rolling up your sleeves? Through virtual reality HVAC training, industry professionals have access to in-depth 3D simulations that help master the art of HVAC while never even having to leave the office. 

The coronavirus pandemic has put an enormous strain on communities across the United States — across the world. Governments have certainly stepped up to address the needs of their citizens. However, it’s the people and businesses coming together to help others that have inspired us immensely. We’ve taken action, too.

As a business owner, your HVAC technicians are far more than just your employees. They’re an extension of your business and reflect your company’s skill and professionalism. As the industry continues to become more competitive, your HVAC company is only as strong as your team of techs and contractors. If you're looking to get a leg up on the competition, now might be the time to expand your team with some fresh faces. 

Even when your business is considered essential during the COVID-19 pandemic, you may still find sales lagging. After all, people are wary of inviting others into their home right now. Now is the time to conserve cash flow for your plumbing or HVAC business. 

Plumbing and HVAC pros are essential employees during the COVID-19 pandemic. However, that doesn’t mean your phones are ringing off the hook for service appointments. A lot of people are scared to let people into their homes right now while they self isolate and ride out the pandemic. While this whole public health crisis can be a headache, it also offers opportunities to nurture your HVAC or plumbing customer relationships.

Every business owner faces challenges, no matter the industry. Cash flow availability, operating during a pandemic, maintaining and acquiring new clients and customers -- these are only naming a few significant challenges you may be facing this year.