In this episode of Trade Talk, Nick Ahrens talks with Mark Hatala from LG. They spend time chatting about the changes to the HVAC industry in 2020 and extended warranties.

From a blind date to a job interview, you know first impressions can make or break your success. Now, consider a potential customer on a Google search for the top HVAC and plumbing services in the area. Without glowing reviews or an established online presence to make an excellent first impression, your company will quickly be buried under a list of competitors. To better place your business on top, you’ll need to maintain a healthy and positive presence in the world of third-party reviews—we’re talking Angie’s List, Google, and the ever-dreaded Yelp. 

Maritza Cabrera was assigned a small portal that consists of two counties within the Dallas - Fort Worth metroplex where we are headquartered, a territory that has been worked pretty consistently over the last 10 years.

Every field service business needs leads to be successful. Although they don't guarantee sales, they can help you find new and potential prospects to target. Relying on only one source for leads isn't a smart move, so your approach and strategy must be effective for your business. If you're looking to gain leads for your field service business, you need four essential strategies.

Bethany joined the claims department in October of 2018. This was a period of rapid growth for the company and for the claims department in particular. In less than two years, Bethany has shown that she is a fast learner and willing to roll up her sleeves and do the work that is required of a claims adjuster at JBW.

Though temperatures can rise and fall across the country, one thing remains constant: the temperature of the Earth beneath your feet. Right at this moment, the heat of the Earth burns hot. Deep beneath the surface, the temperature increases at an average rate of 1°F for every 70 feet in depth. Tectonic and volcanic regions are bringing pockets of higher temperatures even closer within reach. 

With the rise of WiFi-enabled products in the living room, kitchen, and even the bathroom, more than 14 million households across America are now hooked up to "smart home" devices. From aiding with accessibility to preventing in-home disasters, smart home technology provides customers with improved peace of mind while also offering a unique opportunity to boost your bottom line. Between add-ons and up-sells in existing maintenance or warranty programs, smart home technology can significantly drive profit for both HVAC-R and plumbing contractors.

In this episode of Trade Talk, Tommy Cue talks with Janet Rudebeck from FieldEdge. They spend time digging into the their product  and how