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From streamlining technician productivity to simplifying daily financial management, the right HVAC apps can give business owners and contractors a real edge in a competitive market. Mobile-first software now puts complete control over workflows, customer relationships, and field operations directly in your team's hands.
In today’s budding era of advanced technology, the conversation of virtual reality (VR) and mixed reality (MR) has made its way into countless industries. From personal entertainment to advanced offline and online training solutions, there is certainly no shortage of opportunities VR/MR technology seems to offer society. But did you know that VR solutions even offer expansive opportunities for those in the HVAC workforce?
AI Sales Strategies for HVAC are changing how contractors generate leads, close deals, and retain customers. If you're wondering whether AI can help your HVAC business compete in today's market, the answer is yes — and the time to start is now.
Between water heater installations, pipework replacements, and ever-present toilet blockages, it can seem like the routine service calls for your plumbing business are just that — routine. Even the plumbing industry itself can begin to feel stagnant due to the sheer number of service requests that fall under the same category. But did you know an entire suite of new plumbing technologies exists?
It’s no secret that cybercrime has been on the rise over the past decade. Fueled by a digital shift that’s only ramped up since the start of the COVID-19 pandemic, cybersecurity experts anticipate the cost of damages induced by cybercrime will double from $3 billion in 2015 to $6 billion by the end of 2021. Moreover, as employers deploy more remote work and cloud-based solutions, cybercriminals access more opportunities to wreak havoc on unsuspecting businesses.
Daily operational tasks like work orders or payment processing can quickly pile up for field service-based businesses such as HVAC and plumbing companies. And when the workflow is hampered, technician productivity can decline. To effectively manage business operations, technicians, and equipment while out in the field, it’s wise to adopt a field service management (FSM) solution.
From a blind date to a job interview, you know first impressions can make or break your success. Now, consider a potential customer on a Google search for the top HVAC and plumbing services in the area. Without glowing reviews or an established online presence to make an excellent first impression, your company will quickly be buried under a list of competitors. To better place your business on top, you’ll need to maintain a healthy and positive presence in the world of third-party reviews—we’re talking Angie’s List, Google, and the ever-dreaded Yelp.
With the rise of WiFi-enabled products in the living room, kitchen, and even the bathroom, more than 14 million households across America are now hooked up to "smart home" devices. From aiding with accessibility to preventing in-home disasters, smart home technology provides customers with improved peace of mind while also offering a unique opportunity to boost your bottom line. Between add-ons and up-sells in existing maintenance or warranty programs, smart home technology can significantly drive profit for both HVAC-R and plumbing contractors.
I don't know about you, but this pandemic stuff is starting to get to me. I'm thankful that the industries we serve have "essential business" status so that many of our customers, partners, and friends can continue working. Otherwise, this whole situation is for the birds.
You probably didn't get into HVAC or plumbing because you are excited about IP addresses and wireless routers. But thanks to the Internet of Things (IoT) and smart home technology, you may need to familiarize yourself with these topics and more.
