The majority of trade businesses rely on experienced dispatchers to maintain consistent, efficient technician and customer management — and HVAC and plumbing companies are no exception. With many of these day-to-day management tasks unfolding behind the scenes, it’s important for you to utilize dispatch services to streamline operations, increase technician efficiency and delivery times, and of course, grow your revenue.

Welcome back, HVAC and plumbing experts! It’s hard to believe we’re already halfway through 2023! Like your operations, the HVAC industry has seen an influx of events, news, and hot topics! With the summer heat fast approaching, the HVAC industry can expect those service calls to begin rolling in.

In today’s plumbing market, it’s not surprising that many professionals have encountered a higher demand for tankless hot water heater solutions. In 2021, the global tankless water heater market size was valued at $6.3 billion — and, get this, the market size is expected to almost double by 2031 to reach a projected value of over $12.3 billion! That's impressive growth.

Did you know that 85% of the U.S. has hard water? From South Florida to South Dakota, there are numerous hard water regions where plumbers must navigate water softener maintenance and installation requests daily. These customers rely on water softeners to reduce the natural mineral levels in their home’s hard water supply and avoid risky scale build-up in pipes, reduced water pressure, and additional negative impacts on the lifespan of their plumbing appliances.

Do you know what's lurking in your tap water? From microplastics to lead, the pollutants that can be found in everyday tap water range from alarming to downright concerning. Fortunately, there’s a way to protect yourself and your family from this invisible danger — a water filtration system. A quality water filtration system can provide numerous benefits—not only do these wise investments provide clean, great-tasting drinking water on demand, but they also reduce or eliminate many common water contaminants and the need for buying expensive single-use plastic bottles.

Any service professional must keep up with emerging customer trends and demands — and HVAC and plumbing professionals are no exception! In today’s HVAC and plumbing market, consumers are searching for sustainable, eco-friendly services, such as solar power integration, that’ll help them reduce their negative impact on the earth’s environment and natural resources.

Hey there, HVAC and plumbing professionals! April was quite busy for those of us in the trades. From completing routine service calls to preparing for Small Business Week and celebrating Earth Day, most business owners spent as much time in the field as they did in the office this month. But that doesn’t mean that the industry slowed down… in fact, it’s just starting to heat up!

This year marks the 60th anniversary of National Small Business Week, a week-long celebration established by the U.S. Small Business Administration to recognize the positive contributions of entrepreneurs and small business owners countrywide — small business owners just like you! As we gear up for this year’s Small Business Week, now is the time to shine a spotlight on your business.

Earth Day is an annual celebration of the ongoing environmental efforts taken around the globe to preserve Earth’s natural resources and raise awareness of ongoing environmental protections. If you thought this April 22 celebration didn’t involve the trade industries, think again! Trade corporations, especially HVAC and plumbing organizations, are integral to Earth Day.

It’s officially April, so you know what time it is - Customer Loyalty Month! Customer Loyalty Month is observed throughout April, which creates the perfect time to show appreciation for your HVAC and plumbing customers. In an industry so reliant on customer loyalty, contractors must understand the importance of recognizing customer loyalty and how to do it properly.