In this episode of Trade Talk, Brian Bohannan talks with Katie Hill from Podium about the new partnership between JB Warranties and Podium. Listen in and learn about Podium and how they are taking contractors to the next level in their businesses.
The start of a new year means new trends will soon find their way to your customers. For HVAC contractors and plumbing business owners, the early days of 2021 mark the perfect time to begin researching currently emerging trends to better prepare you and your team for the work year ahead. By incorporating new technology, adopting preferred customer services, and dismissing outdated trends, your company can outshine competitors all year long.
While healthcare workers remain on the frontline of the COVID-19 pandemic, HVAC technicians are essential workers who can also help keep the public safe and comfortable. As scientific studies continue to navigate the novel Coronavirus, as well as common illnesses such as influenza, it’s never been more important to provide customers with clean air options. Fortunately, HVAC businesses can play a significant role in maintaining safe air quality within homes and businesses.
It's easy to build your company culture when all of your employees work, day after day, under the same roof. However, for HVAC and plumbing contractors, many of your team members are likely spending their time on work orders out in the field, not catching up in-office. Of course, with the 2020 pandemic, all of your team may have been remote at one point or another.
As a business owner, your HVAC technicians are far more than just your employees. They’re an extension of your business and reflect your company’s skill and professionalism. As the industry continues to become more competitive, your HVAC company is only as strong as your team of techs and contractors. If you're looking to get a leg up on the competition, now might be the time to expand your team with some fresh faces.