In this episode of Trade Talk, Brian Bohannan talks with Jeremy O'Hara from Service Fusion. They spend time digging into the their product and how their product can improve your field service business.

It's easy to build your company culture when all of your employees work, day after day, under the same roof. However, for HVAC and plumbing contractors, many of your team members are likely spending their time on work orders out in the field, not catching up in-office. Of course, with the 2020 pandemic, all of your team may have been remote at one point or another.

As a business owner, your HVAC technicians are far more than just your employees. They’re an extension of your business and reflect your company’s skill and professionalism. As the industry continues to become more competitive, your HVAC company is only as strong as your team of techs and contractors. If you're looking to get a leg up on the competition, now might be the time to expand your team with some fresh faces. 

Every business owner faces challenges, no matter the industry. Cash flow availability, operating during a pandemic, maintaining and acquiring new clients and customers -- these are only naming a few significant challenges you may be facing this year. 

The HVAC industry is experiencing a time of unprecedented growth. Both residential and commercial customers are upgrading their systems to take advantage of advances in comfort, efficiency, and technology. At the same time, many HVAC business owners are facing a new challenge: a growing skills gap. A record number of skilled, experienced technicians are reaching retirement age. At the same time, the advanced technology driving these systems require a new level of training both for experienced techs and new recruits.

Imagine networking with thousands of professionals in the HVAC industry, all without having to go to a networking event. Luckily for HVAC contractors and plumbing professionals, the internet is a place that provides tips, tricks, and trusted insight from some of the most seasoned specialists in the trade — often free of charge and available at your convenience.

Plumbers, are you watching these trends and making plans to address them in 2020?