For the past several decades, growing global climate concerns and surging demand for sustainable products have prompted countless industries to adjust their operations to reduce not only their consumers’ carbon footprint, but also their own. From evolving customer preferences to escalating emissions regulations, the decarbonization process in HVAC has now become simply unavoidable. 

So, are we feeling the heat yet, HVAC and plumbing pros? With record temperatures and wicked weather already blanketing most of the country, we bet that service calls for refrigerant leaks, faulty condensate pumps, and worn belts and fans have skyrocketed as more home and business owners cranked on their air conditioners. But keep cool, you know we’ve still gathered the latest news! 

Customer service tips are a dime a dozen, but the successful execution of those tips is worth so much more. 

A few years ago, if you had asked what the top safety tips were for plumbing businesses and their technicians, most answers would involve some sort of COVID-19 precautions. However, even as we stray further away from daunting mentions of the pandemic, we simply cannot neglect to continue the safety practices and procedures concerning general technicians and businesses’ well-being. 

We’ve wrapped up the first month of the second quarter, finalized our tax paperwork, and even refreshed the look of our website, all while maintaining typical operations along the way. If we had to guess, you’ve had a pretty busy month, too—that’s why we’re here to fill you in on the latest news!

Video marketing is transforming how businesses connect with their audience, offering a powerful tool to stand out in the competitive HVAC industry. Short-form video content, with its ability to quickly capture and hold attention, is particularly effective. This format is ideal for conveying your expertise, showcasing your services, and sharing valuable tips in a way that's both engaging and easy to digest.

Now, more than ever, a strong company culture is a key supporting factor of a trade business’s brand image and long-term success. Employee retention and labor shortages have plagued trade businesses, namely HVAC and plumbing companies, for many years, encouraging owners and managers to enhance their current company culture and, in turn, their employee experiences.

Welcome back, plumbing and HVAC experts! The team at JB Warranties has been hard at work burning the midnight oil these past few weeks, finding the latest (and greatest) trade industry trends and figuring out how we can help simplify upcoming transitions in commercial building energy codes and refrigerant standards. And folks, we’ve gathered a bunch of insights to share!

When you own and operate an HVAC or plumbing company, it’s essential to keep an eye on the health of your business month-over-month. While this may be easier said than done, there are numerous key performance indicators — better known by the acronym KPIs — that enable contractors to monitor everything from customer satisfaction to the average time for repairs.

While evolving rules and regulations are nothing out of the ordinary for the HVAC industry, our sector has begun to encounter some pretty substantial impacts recently. Fast-paced shifts toward eco-friendly and sustainable HVAC solutions have led lawmakers to implement complex regulatory changes that are soon to, or have already begun to, impact HVAC contractors and customers alike.