21 Jun 2021

Employee Spotlight - Will Basko

Will Basko started off his career in the HVAC industry as an entry-level forklift driver for an HVAC distribution warehouse. He worked his way up to counter salesman where he served contractors daily and being the go-to guy for all things parts/supplies/equipment in his area. After more promotions, he worked his way up to the store manager position.

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15 Jun 2021

Trade Talk | Buying, Selling, and Funding an HVAC Business - Part 2

If you've thought about buying an HVAC business, then you need to catch part two of this three-part series episode of the Trade Talk podcast. Brandon Bolen from Live Oak Bank and Patrick Lange from Business Modification Group are digging into the process of buying an HVAC business and answering the questions you may have if you're looking to buy. Make sure to listen in and don't forget to catch part 1 on selling your HVAC business.

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07 Jun 2021

Trade Talk | Buying, Selling, and Funding an HVAC Business - Part 1

If you've thought about buying or selling an HVAC business, then you need to catch this three-part series episode of the Trade Talk podcast. Patrick Lange from Business Modification Group and Brandon Bolen from Live Oak Bank are answering the questions many of you have regarding this topic. Watch all three parts to learn about the ins and outs of buying, selling, and funding an HVAC business.

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02 Jun 2021

Top Tools to Boost HVAC and Plumbing Efficiency, Productivity, and Revenue

Daily operational tasks like work orders or payment processing can quickly pile up for field service-based businesses such as HVAC and plumbing companies. And when the workflow is hampered, technician productivity can decline. To effectively manage business operations, technicians, and equipment while out in the field, it’s wise to adopt a field service management (FSM) solution. 

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27 May 2021

Trade Talk | How to Build a Successful HVAC and Plumbing Business

In this episode of Trade Talk, Tommy Cue speaks with Ben Jackson and Dale Jackson from Jackson Services about how they've built a successful HVAC and plumbing business. They talk about going from an appliance company to HVAC and more, why they took their offerings down to one supplier, expanding from HVAC only to include plumbing, community involvement, and more. Their motto is to figure out what you do well and then do it.

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17 May 2021

Preparing Your HVAC and Plumbing Fleet for the Peak Season

With the peak season ahead, HVAC and plumbing businesses can expect an uptick in service calls. Before long, customers will be cranking their air conditioning, pools, and sprinkler systems back on. So, there’s no better time to make sure your company’s vehicle fleet is appropriately managed and ready for any upcoming job.

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10 May 2021

Trade Talk | What Contractors Can Expect with FieldEdge

In this episode of Trade Talk, Tommy Cue speaks with Janet Rudebeck from FieldEdge about what contractors can expect when working with them. They talk through the customer experience in regards to support and training, new features, and how the tool works. They also touch on the acquisition of Coolfront, and its benefits to dealers.

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22 Apr 2021

Embracing Earth Day in the HVAC and Plumbing Industry

Each day, plumbing and HVAC contractors tackle the Earth’s elements, including air and water. This year, contractors can give back to the planet by celebrating Earth Day with their company. Earth Day is celebrated annually on April 22, but there are steps you can implement right now that can benefit the Earth year-round.

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20 Apr 2021

Employee Spotlight - Gracie Diaz-Cabrera

Gracie Diaz-Cabrera has been with JB Warranties for 8 years. She serves as our Customer Service Department Manager. As the longest tenured and original member of the Customer Service team, Gracie has seen JB Warranties change offices three times and has managed the team during a time of significant growth, with the department doubling many times over. Gracie has a positive attitude and tremendous work ethic. We are so grateful to have Gracie as part of the JB Warranties family.

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13 Apr 2021

One Year Into the Pandemic: The New Normal?

Throughout the COVID-19 pandemic, HVAC and plumbing company operators have had to adjust their business practices drastically. Standard business practices, including customer payment methods and in-home technician protocol, have all shifted to maintain ongoing operations. While some of these changes may have seemed temporary at first, many are beginning to realize that most of these new practices are here to stay. 

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