September has arrived, and with it, the instant buzz of back-to-school preparations, end-of-season projects, and last-minute family vacations. But while the rest of the world slows down for one final summer breather, the plumbing and HVAC industry has anything but cooled off. August may have been a time for winding down, but for plumbing and HVAC professionals, now’s the time to gear up.

YouTube has become an incredible resource for HVAC and plumbing contractors, offering a wealth of content that ranges from in-depth instructional videos and tool reviews to trending industry insights. Whether you’re a seasoned professional looking to stay updated on the latest innovations or a newcomer eager to learn the basics, we guarantee there’s a plumbing or HVAC YouTube channel that can meet your needs. 

In this episode of Trade Talk, Jimmy Hiller, the founder of Hiller Plumbing, Heating, Cooling & Electrical, shared some real-world advice on how he turned a small Nashville shop into a thriving business spread across several states. Jimmy’s story is straightforward: good things will happen if you focus on customer service and take care of your team. He talked about the bumps in the road he’s faced and how he’s stayed ahead in a changing industry. He also offered some practical tips for other contractors aiming to grow their own businesses.

As more customers seek new and innovative solutions to enhance the comfortability — and sustainability — of their homes and businesses, HVAC companies are witnessing a profound demand for heat pump technology. Heat pumps are a unique HVAC solution that use electricity to transfer heat between indoor and outdoor spaces, offering cost-effective and efficient heating and cooling. 

Nationwide barbecues and firework displays, the start of the summer Olympics — the month of July certainly started (and ended!) with a bang. So, it goes without saying that it’s been a busy season for HVAC and plumbing technicians, too. Whether it’s keeping families cool from the summer sun or ensuring drains and disposals are in top shape, July service calls are seemingly never-ending.

Adopting a data-driven approach can significantly transform your business, making every marketing channel more effective. By analyzing key metrics, you can identify areas for improvement, streamline operations, and optimize your marketing efforts for better results.

Veterans bring a wealth of skills and experiences to civilian jobs. Hiring veterans in the HVAC and plumbing industries is a strategic move that can enhance your business.

While it's true that referrals lead to sales, it's important to recognize that you won't get referrals by wishing for them. Instead, referrals roll in when you can turn customers into advocates for your company. Your services must exceed customer expectations and entice clients to share your plumbing or HVAC company with others. But sometimes, you must also take proactive steps to get the referrals flowing.

An HVAC or plumbing business’s longevity heavily relies on each company’s ability to land quality leads over time. With a steady flow of leads ultimately comes a consistent flow of customers, a crucial factor in the long-term success of any service-based business. However, without the right strategies, your plumbing or HVAC business may struggle to connect with leads, both on and offline.

Just like that, June has come to a close. With month six in the bag, we’re officially halfway through the year — but nowhere close to the end of peak season for HVAC and plumbing! As service calls continue to have phones ringing off the hook, government decision-makers and industry-leading manufacturers have also been hard at work, and you know we’ve gathered the latest news.